A. How an organization can apply the design thinking processes:
• to craft its strategy
• to create a Public Relations campaign
• in its Marketing efforts
• to achieve Product Innovation
• to provide effective Customer Services
• to achieve effective General Management.
• to manage the organizational operations
• to manage the organizations Crisis

B. The challenges that could be experienced in implementing design thinking in an organization

C. The value addition the implementation of design thinking presents to businesses.

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